bd350's Terms and Conditions

1. Definitions and Applicability

The meanings of the following terms used in these Terms are set out below:

• "Platform" — Refers to the bd350 website, mobile version, and all related services.
• "User" or "Member" — Any person who has opened an account on bd350 and is using the platform.
• "Services" — The live casino, slots, cricket betting, football betting, and other gaming services provided by bd350.
• "Account Balance" — The total amount of funds held in a user's account.
• "Bonus Funds" — Bonus money provided by bd350 for promotional purposes.

These Terms apply to all users in Bangladesh. By accessing the bd350 platform or creating an account, you are automatically considered to have accepted these Terms. If you do not agree with any part of these Terms, please do not use the platform.

2. Account Registration

The following conditions must be met to create an account on bd350 and enjoy the services:

2.1 Registration Eligibility

• The applicant must be at least 21 years of age.
• Each person may create only one account. Multiple accounts for the same person are strictly prohibited.
• All information provided at the time of registration must be true, accurate, and complete.
• Creating an account with false or fraudulent information is strictly prohibited.

2.2 Identity Verification

bd350 reserves the right to verify a user's identity at any time. The following documents may be requested for identity verification:

• A copy of a National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method.

If identity verification is not completed, bd350 may restrict account activity or place withdrawals on hold.

2.3 Updating Account Information

It is the user's responsibility to keep their account information up to date and accurate at all times. If any information changes, customer support must be contacted immediately.

3. Age Verification

bd350 is a responsible gaming platform. No person under the age of 21 may use this platform.

bd350 conducts regular age verification checks. If any user does not meet the minimum age requirement, their account will be cancelled and all transactions will be considered void.

4. Account Security

Ensuring the security of your account is your own responsibility. Please keep the following points strictly in mind:

• Never share your password with anyone else.
• Log out of your account after each login, especially when using a shared device.
• Change your password regularly and use a strong password.
• If you notice any unusual activity on your account, notify us immediately.
• Keep your device and internet connection secure.

The user is solely responsible for all activity conducted from their account. bd350 will not be liable for any activity resulting from unauthorized use of an account.

5. Deposits and Withdrawals

5.1 Deposit Terms

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, and Rocket.
• Deposit transactions generally take a few minutes to complete.
• Users must deposit from a payment account registered in their own name.
• Making deposits using a third-party payment account is prohibited.

5.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals will only be made to the same payment method used for the deposit.
• Withdrawals may be on hold if account verification has not been completed.
• Withdrawals may be restricted if the wagering requirements of an active bonus have not been met.

5.3 Transaction Review

bd350 reserves the right to review any transaction. Additional verification may be required for unusual or suspicious transactions. If fraud or money laundering is suspected, bd350 may suspend the transaction and notify the relevant authorities.

6. Bonuses and Promotions

6.1 Welcome Bonus

bd350 offers new members a 200% bonus on the first deposit up to ৳8,000. The following terms apply to this bonus:

• Bonus wagering requirement: 15 times the combined deposit and bonus amount.
• Withdrawals may be restricted while a bonus is active.
• Bonus funds cannot be transferred to another account.
• Wagering must be completed within a set time limit after receiving the bonus.
• If bonus terms are violated, the bonus and any winnings derived from it will be forfeited.

6.2 General Bonus Rules

• Separate specific terms apply to each bonus.
• bd350 reserves the right to change, suspend, or cancel any bonus offer at any time.
• Bonus abuse is strictly prohibited.
• If an attempt is made to collect bonuses through multiple accounts, all accounts will be closed.

6.3 VIP Program

bd350's VIP program has three tiers — Bronze, Silver, and Gold. Weekly cashback and special benefits are provided at each tier. bd350 uses its own criteria to determine VIP tiers, and bd350 has the final say on VIP benefits.

7. Betting Rules

7.1 Bet Placement Terms

• Once a bet has been placed, it generally cannot be cancelled unless a technical error occurs.
• If an event is cancelled for any reason, the related bet will be considered void and the deposited amount will be refunded.
• bd350 reserves the right to cancel bets in cases of unusual or suspicious betting patterns.

7.2 Odds and Payouts

bd350 reserves the right to change odds at any time. However, once a bet has been accepted, the payout will be made according to the odds at that time. If incorrect odds are displayed due to a technical error, bd350 may cancel that bet.

7.3 Live Games and Casino

The game provider's own rules also apply when playing live casino games. If a technical issue occurs during a game session, the game provider's records will be considered final. Game results are determined by an independent random number generator (RNG).

8. Prohibited Activities

The following activities are strictly prohibited on the bd350 platform:

• Creating or operating multiple accounts.
• Creating an account or conducting activity using another person's identity.
• Abusing bonus benefits, such as collecting bonuses as a group.
• Using the platform for money laundering purposes.
• Attempting to hack or manipulate game software.
• Playing games using bots or automated software.
• Harassing other users or using inappropriate language.
• Conducting transactions using a third-party payment account.
• Using the platform for any unlawful activity.

9. Account Suspension and Closure

9.1 Account Closure by bd350

bd350 may suspend or permanently close any account in the following circumstances:

• In the event of a breach of these Terms.
• If evidence of fraud or dishonest activity is found.
• If an account was created using false information.
• If age verification fails.
• In accordance with the directions of a regulatory authority.

9.2 Account Closure by User

If a user wishes to close their account, please contact our customer service. Any outstanding balance can be withdrawn before the account is closed, though the terms of any active bonuses will be taken into consideration.

9.3 Self-Exclusion

As part of responsible gaming, users may voluntarily request to have their account suspended for a specific period of time. To learn more about this, please visit our Responsible Gaming page.

10. Responsible Gaming

bd350 firmly believes in responsible gaming. We encourage our members to develop healthy gaming habits.

• Treat gaming as a form of entertainment, not a source of income.
• Do not bet beyond your means.
• Use deposit limits, session limits, or the self-exclusion feature if needed.
• If you notice signs of gaming addiction, seek professional help.

bd350 actively works to prevent access by individuals under the age of 21. For detailed information on responsible gaming, please visit our Responsible Gaming page.

11. Privacy

bd350 places great importance on protecting the personal information of its users. We operate with full transparency regarding the collection, use, and protection of your data.

• Users' personal information is not sold to third parties.
• Data is used to improve our services and ensure security.
• All data is protected by SSL encryption.
• Information may be shared with relevant authorities to fulfill legal obligations.

For detailed information on privacy, please read our Privacy Policy.

12. Limitation of Liability

bd350 accepts no liability in the following cases:

• Any loss arising from a user's careless management of their account credentials.
• Interruption to a game session caused by a loss of internet connection.
• Loss caused by software or hardware issues on the user's own device.
• Issues arising from a fault with a third-party service.
• Service disruptions caused by force majeure events such as natural disasters, cyberattacks, and similar occurrences.

bd350 is committed to keeping service availability at the highest level, however temporary disruptions may occur due to maintenance or other reasons.

13. Changes and Amendments

bd350 reserves the right to change or amend these terms and conditions at any time. Users will be notified as far in advance as possible in the case of significant changes.

• Changes to the terms and conditions will be published on this page and the "Last Updated" date will be updated.
• Continued use of the platform after any changes will be considered as your acceptance of the amended terms and conditions.
• Once the new terms and conditions come into effect, the previous terms and conditions will no longer apply.

We recommend that users visit this page regularly and stay informed about the latest terms and conditions.

14. Contact

If you have any questions or complaints regarding these terms and conditions, please contact us:

• Live Chat: 24/7 support in Bengali
• Email: [email protected]

Our customer service team is at your service 7 days a week, 24 hours a day. Use live chat for a quick resolution to any issue.

For answers to more general questions, you can also check our FAQ page.