bd350's Privacy Policy

1. Introduction and Purpose

bd350 ("we", "us", or "platform") provides a safe and trusted online gaming service for players in Bangladesh. We give the highest priority to protecting the privacy of our users' personal information. Through this privacy policy, we want to explain what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information.

This privacy policy is part of our Terms and Conditions and both documents are effective together. By registering with or using bd350's services, you are considered to have automatically accepted the terms of this policy.

2. Information We Collect

bd350 may collect two types of information: (a) information you provide directly, and (b) information collected automatically.

2.1 Directly Collected Information

The following information may be collected when you register, verify your account, or contact us for support:

• Full name and date of birth
• Valid email address
• bKash, Nagad, or Rocket number (for transactions)
• National ID card or passport details (for KYC verification)
• Any additional information provided by the user at the time of registration

2.2 Automatically Collected Information

When you use the bd350 platform, the following technical information may be collected automatically:

• IP address and device type
• Browser type and version
• Site usage time and session data
• Page views and navigation patterns
• Data collected from cookies and similar tracking technologies

3. Purpose of Using Information

bd350 uses collected information for the following legitimate purposes:

• Account creation, management, and verification
• Processing deposit and withdrawal transactions
• Providing customer support and resolving complaints
• Ensuring responsible gaming and monitoring suspicious activity
• Improving service quality and planning new features
• Complying with applicable laws and regulations
• Fraud prevention and ensuring security
• Sending you relevant offers and information (subject to your consent)

We never sell your information or share it with unauthorized third parties.

4. Sharing Information with Third Parties

bd350 may share information with third parties in a limited way under specific circumstances. In such cases, information is shared under strict confidentiality agreements:

• Payment providers: Information required for verifying bKash, Nagad, and Rocket transactions
• Technology partners: Trusted service providers for platform operation and security
• Legal obligations: When compliance with a court order or law is required
• Fraud prevention: To assist with cybersecurity and financial crime investigations

Your information is not shared externally for any reason other than those stated above.

5. Cookie Policy

The bd350 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience on the site.

5.1 Types of Cookies

• Essential cookies: Necessary for login sessions and security
• Functional cookies: For remembering your preferences and settings
• Analytics cookies: For monitoring site usage and improvement

You can disable cookies by changing your browser settings, but this may limit some features of the site.

6. Data Security Measures

To protect your personal information, bd350 follows industry-standard technical and organizational measures:

• All data transfers are secured through SSL encryption
• Server protection with firewall and anti-malware systems
• Strict access controls — only authorized staff can view data
• Regular security audits and vulnerability testing
• Sensitive information stored in encrypted databases
• Data protection training for staff

However, 100% security on the internet cannot be guaranteed. If a security breach occurs, we will promptly notify affected users.

7. Data Retention Period

bd350 retains user information only for as long as necessary. The following policy is generally followed:

• All information is retained while the account is active
• After account closure, certain information may be retained as required by applicable law due to legal and financial obligations
• Cookie data is generally deleted at the end of a session or after a set expiry period
• Analytics data may be retained long-term in anonymized form

8. Your Rights

As a user of bd350, you have the following rights:

8.1 Right to Access Information

You may request a copy of your personal information held by us at any time. We will fulfill your request within a reasonable time.

8.2 Right to Correct Information

If any of your information appears to be incorrect or incomplete, you may request a correction. Contact us via live chat or email.

8.3 Right to Delete Information

Under certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal and financial obligations.

8.4 Right to Object to Processing

You may object to the use of your information for marketing or analytical purposes. In such cases, we will stop using your information for those purposes.

8.5 Right to Data Portability

You may request your personal information in a structured, commonly used, and machine-readable format.

9. Protection of Minors' Information

bd350 is an online gaming platform for users aged 21 and above only. We do not knowingly collect or process personal information from anyone under the age of 21.

Age verification is in place during the registration process. If we become aware that a minor's information has been collected by mistake, we will delete it immediately and close the associated account.

10. International Data Transfers

Although our service is operated for users based in Bangladesh, in some cases information may be processed or stored on servers in other countries for technical reasons. In such cases, we ensure that the relevant service providers adhere to high international data protection standards and that the privacy of your information is maintained.

11. Third-Party Links and Services

bd350 works with game content providers including Pragmatic Play, Evolution Gaming, and Spribe to supply game content on the platform. These providers may have their own privacy policies that differ from bd350's policy. You should read their own policies before using their services.

12. Policy Changes and Updates

bd350 may update this privacy policy from time to time. For significant changes, we will send a notice to your registered email or clearly inform you on the site. Continuing to use the site after changes means you are considered to have agreed to the updated policy.

The date of the most recent update will be noted at the top of this page. If you wish to view an older version, please contact our support team.

13. Responsible Gaming and Data Protection

bd350 deeply supports responsible gaming. We may monitor your gaming habits to identify unusual behavior — this is entirely for your protection and not for any commercial purpose.

To learn more about responsible gaming, visit our Responsible Gaming page.